Know Before You Go

TERRA AZUL COVID-19 Support Information

We have taken the time to significantly improve tours and staff training, and resumed operations this July since Vila Franca do Campo was little affected.
We are always open for bookings and tours are back to normal – with preventive procedures in place and reduced capacity to allow distancing.

We ask for your collaboration:

Breathing Mask usage is mandatory at all times by visitors and staff. Disposable breathing masks are available for sale.
Alcohol-based hand sanitizer is provided throughout, free of charge.
Advanced online payment is recommended – booking and payment is made simple. Just go ahead and book. You will receive an online payment request with your booking confirmation. When making payment include your booking reference where appropriate.

If you feel sick, fever, sore throat or cough, please stay where you are and contact us as soon as possible for advice.

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Additional Health & Safety procedures in place

We have implemented required procedures to ensure health and safety on tours, for visitors and staff, to guarantee disinfection and ventilation, and capacity is limited to allow distancing.
We are fully compliant with local health authority requirements and international recommended guidelines:

Limited Capacity – only 67% seats available for sale.
Public Areas and surfaces are regularly sanitized.
Transportation Vehicles and all Equipment sanitized between use.

Staff undergo temperature checks, and regularly wash hands.
Visitors undergo temperature checks upon arrival.
Contactless Payment options available for tours and extras.

Payment Options Available (depending on your location)

Digital Wallets – Paypal, Google Pay, Apple Pay, Alipay, Stripe, Multibanco & MBWay(Portugal), giropay (Germany), Sofort (Austria, Germany, and Belgium), iDEAL (Netherlands), Bancontact (Belgium), EPS (Austria), Wechat Pay (China).
Credit Cards – VISA, Mastercard, Maestro, American Express, Diners, JCB, Discover.
Bank Transfer (may require 1-5 days for completion).
Gift Vouchers can be (purchased and) redeemed online.
Cash over the counter is available – if no contactless options.
Please contact us if you find any difficulties.

Latest Azores Islands Travel News

Azores considered a top safest travel destinations post-covid.
There is no mandatory quarantine, although testing is required.
Breathing Mask usage mandatory in transportation and public places.

Restaurants and businesses open with preventive safety measures.
Airline Companies gradually resuming with significant price reductions.
Flight restrictions reassessed regularly by local health authorities.
Vila Franca do Campo one of the least affected locations.